HOW TO TELL ANYONE ANYTHING

HOW TO TELL ANYONE ANYTHING

Editorial:
AMACOM
Materia
Negocios y Administración
ISBN:
978-0-8144-1015-8
Páginas:
217
Disponibilidad:
Entrega 3-6 semanas. Precio puede variar

Writing in a reader-friendly, accessible style, Gallagher, a corporate trainer and public speaker on workplace culture and communication, outlines a strength-based approach, based on the strengths-based counseling paradigm, for delivering constructive, positive messages in the workplace with peers, bosses, and employees. The step-by-step method steers readers away from the common mistake of focusing on what's wrong, and shows instead how to provide clear, constructive, positive messages that create real behavior and performance change. Cases and vignettes illustrate the method. Appendices offer worksheets and a primer on strength-based psychology, the foundation of the method